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BEUMER Group's CEP Software Suite is the trusted choice for leading Courier, Express & Parcel operators worldwide who are looking to boost performance, streamline operations, and unlock the full potential of their parcel handling systems.
Our advanced software optimizes the entire process for your CEP operations, ensuring intelligent parcel identification, seamless integration, precise material flow control, and comprehensive supervision across the entire sortation system. Simultaneously, our critically important maintenance tools, thorough training, and accurate simulation and emulation capabilities empower you to achieve and maintain high-capacity throughput.
The result is an innovative and user-friendly solution that minimizes errors, maximizes productivity, and revolutionizes your CEP operations.
Next-generation COURIER, EXPRESS & PARCEL SOFTWARE
With a lifespan of over 20 years when actively maintained, BEUMER Group’s Sortation System is a future-proof investment for your CEP operations. Likewise, our Software Suite incorporates Artificial Intelligence (AI), Machine Learning (ML), Neural Networks, heat maps, and 3D visualizations to provide configurable virtual desktops, predictive maintenance forecasting, real-time flow visualization, and intuitive graphical layouts of your operations.
Our Sortation System and Software Suite seamlessly combine to provide you with a complete solution that empowers you to tackle future challenges head-on and capitalize on opportunities arising from ever-changing consumer habits.
Enhanced sortation logic is the key driver behind improvements in operation efficiency, and helps to boost the performance of the entire sorting process. Our Legal for Trade certified equipment also ensures revenue protection by capturing and storing barcode scanner images, whilst the visual confirmation of a parcel’s condition and location facilitates the handling of any customer claims.
Tools such as BEUMER Optical Character Recognition (OCR), BEUMER Video Coding System (VCS), and BEUMER Parcel Intelligence use sophisticated AI models and high-resolution images to minimize the manual handling of parcels, which contributes significantly to streamlining sorting operations and reducing costs.
Read more about our item identification solutions.
Our Material Flow solutions enable CEP operators to leverage multiple item-tracking methods across various sorting systems — including cross belt sorters, tilt tray sorters, and pouch systems — to ensure sortation is precise and accurate.
By harnessing these capabilities, CEP operators benefit from enhanceddata management, efficient containerization, accurate inventory tracking, and optimized exception handling.
Read more about our material flow control solutions.
In order for CEP personnel to effectively manage daily sortation center operations they require versatile and comprehensive supervision capabilities that meet their specific needs. Our user-friendly web-based interface, BG Fusion, provides CEP supervisors, maintenance personnel, and operators with dedicated functionality that is tailored to their individual requirements and can be accessed from both workstations and mobile devices.
Our BEUMER SCADA system gives supervisors full control over the entire system so that they’re able to start and stop individual components, as well as visualise, inspect, and monitor the system layout and individual elements. You can also bring your sortation system to life as a dynamic 3D model, and view near-real-time parcel flow in the interactive BEUMER Flow Twin. This powerful tool provides you with the capability to analyse system behaviour and identify inefficiencies.
Read more about our supervision solution.
Efficient operation and maintenance of a sortation solution are critical to maintaining effective and uninterrupted systems.
Empowered maintenance personnel and durable system components are equally crucial for successful operations, and our cloud-based solution provides user guides and technical documentation directly from the user interface, enabling operators to troubleshoot more efficiently. Similarly, our eDoc documentation platform possesses an in-built search engine, which empowers operators to quickly locate guidance and documentation without interrupting their workflow.
We are committed to ensuring the highest standards of security in our software solutions, and the IT infrastructure supporting our software solutions are carefully designed to simplify maintenance, optimise product lifecycle management, and streamline system operations.
Read more about our maintenance and service tools.
The ability to meet the changing needs of the CEP market and exploit future opportunities is vital. Our software solution uses cutting-edge emulation and simulation models that allow the overall parcel flow, individual parcels, processes, and mechanical functions to be scrutinized, and enable you to assess various what-if scenarios.
These scenarios enable you to design future expansions to accommodate evolving operational needs, as well as evaluate the impact of changes to your arrival/departure schedules, route distribution, and parcel mix, in order to enhance productivity.
BG Insightgives you the capability to find out what happened, discover why it happened, and anticipate what’s likely to happen in the future via superior data analytics frameworks. In addition, our Statistics tool also provides you with user-friendly dashboards comprised of multiple predefined visualisations of crucial metrics and trends, and displays near real-time system performance data.
Read more about our business intelligence solutions.
Maintaining, operating, and troubleshooting the cutting-edge systems that we deliver requires skilled CEP personnel. Our comprehensive training equips your supervisors, maintenance personnel, and operators with the confidence and competence for them to achieve and maintain optimal system performance.
Our courses are tailored to enhance skill development and strike a balance between theory and practical exercises — with the hands-on training being conducted directly on your control systems.
We also offer train-the-trainer programs, which enables you to have your own in-house experts who can effectively train and upskill your operators.
Read more about our training solutions.
CEP software & data
CEP operations generate an increasing amount of data from an expanding number of sources, but data is only useful if it is analysed and understood properly. At BEUMER Group, we have extensive experience of working with data and have used these learnings to extend our services to the predictive and prescriptive level. BEUMER’s digital capability offers a growing suite of data-driven services to enable employees at the maintenance, operational, and management levels to make better-informed decisions.
Data Visualisation
When working with data, organisations sometimes focus solely on the collection of data, and miss out on the outcome of working with data. At BEUMER Group, we believe that the value of data lies in the decisions it leads to. To make data relatable we work with data visualisation on a number of different abstraction layers:
- The most complex and challenging layer is the dashboard layer, which on one side allows users to mine data and reach a deep understanding of different cases, but on the other hand also requires a certain system insight and analytical approach.
- To support users in navigating the noise, we offer a number of translations, such as Strategic KPI’s, OEE’s, Sustainability Index and process overview, each designed to provide users with a simple overview.
- To complete the visualisation package, we offer a digital twin — which turns the layout into a storyteller. The FLOW Twin by BEUMER Group provides visualisation of flow and data in real-time as well as historical data, and provides an easy and intuitive understanding of a complex system.
Our CEP value proposition
The key components to accomplishing the strategic ambition for your CEP operations are an overall efficient and reliable software solution, a flexible and expandable framework, data transparency, and a professional user experience for different user groups. Our CEP value proposition offers a differentiated position in the market as we focus on teams, tools, and systems:
SW & Data Solutions
The Software & Data solutions provided by BEUMER Group act as the interface between the physical system and the users operating, maintaining, and managing it. To enable users to make faster and better decisions, visualisation of data is provided at different abstraction layers ranging from dashboards to the digital twin. Data transparency is crucial to understanding current performance and optimising for the future. The Software & Data solution therefore includes the ability to share data with existing BI solutions.
O&M team
A professional user experience gives your organisation’s CEP professionals, who work within maintenance, operations and management, the right tools and the right views to enable them to not only excel in their respective jobs, but also to have a lean O&M team.
When linking the CEP System, Software & Data Solutions, and the O&M Team, organisations achieve what we call Data-Driven Asset Management.
Data DRIVEN asset management
Understanding and working with data are extremely valuable tools. This is particularly important in view of the CEP system’s key role inachieving and maintaining high-capacity throughput that maximizes productivity whilst minimizing errors.
These are among the drivers that put pressure on how a CEP system is maintained, operated, and managed. With this in mind, BEUMER Group has established a data warehouse to which data is streamed in real-time from a growing number of sites.
Benefits
Make informed decisions based on data
Enable data-driven planning
Fact based communication with stakeholders
Minimise efforts and automate management reporting
Gain full control over production status
Minimise interruptions in system availability
A partnership with BEUMER GROUP
Selecting the right solution also involves selecting the right CEP software partner to work with.
At BEUMER Group, our partnerships are built on these pillars:
- A professional implementation of your project is key to delivering critical infrastructure. At BEUMER Group, our processes are certified according to the Capability Maturity Model Integration (CMMI) Level 3 framework and our Project Managers are Project Management Institute (PMI) certified. This means that each project is managed in a transparent, timely and professional manner.
- Given the increased levels of cyber security threats, keeping your HLC system safe is more important than ever. At BEUMER Group, we integrate cyber security right from the design phase, and our software solutions follow the IEC 62443 standards. We are also certified according to ISO 27001 as an organization, and certified by TÜV according to the industry security standard IEC 62443-4-1 for Secure development of Lifecycle processes for Software Solutions Project execution.
- The right solution should also be able to pave the way for future improvements. Our Software Suite is in its sixth generation and builds on decades of operational experience – it is always updated and expanded according to our product roadmap. In this way, your system stays young and relevant as the CEP industry’s needs change over time.
Read more about how we tackle cyber security.
BEUMER Group is CMMI certified, which always ensures a professional implementation. Being CMMI Level 3 certified requires BEUMER Group to manage projects and processes in a way that improves predictability and achieves efficiency through standardisation and engineering focus. It means that the company has a detailed process that guides the product lifecycle, from its conception through to its delivery and maintenance. Our adherence to the Process Areas in both Level 2 and Level 3 demonstrates that this is our process.
Doing business with a company that is assessed for CMMI Level 3 provides the best foundation throughout the product lifecycle. It ensures timely delivery and products of a high quality, which are in the interest of the overall project.
Distribution centre systems are expected to operate 24/7 and BEUMER Group is committed to complying with relevant industry standards for both low-level controls and high-level controls to keep systems running. We also offer guidance with regards to implementing and operating a secure set-up.
Complying with the IEC 62443 standard
BEUMER Group works with a Secure Development Lifecycle to provide the following:
- A precise definition of system security requirements
- Secure design, implementation, verification and validation of security requirements
- Defect management and patch management
- Product end-of-life compliance
These processes are generally guided by the IEC 62443 standards for industrial automation control systems. They reflect a “Shift Left on Security” mindset where security is moved to the earliest possible point in the development process, ensuring that security is built into the design.
Defined and secure processes
To adhere to the high-level requirements by many government and industry contracts, especially in software, BEUMER Group’s software project processes have been assessed as being at Capability Maturity Model Integration (CMMI) Level 3. To provide further assurance, our internal IT security is guided by the ISO 27001 standard. These assessments mean that the design and development of software have always undertaken a well-defined and proven process.
Keeping the DISTRIBUTION controls safe
BEUMER Group software architecture follows the practice of “continuous delivery”, where software is produced in short cycles to be released with greater speed and frequency. This paves the way for easy and reliable upgrades of the software.
Virus protection service and OS patching services are part of the BEUMER Group Hotline services.
Case studies
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